Kenza Lakhlalki

Kenza Lakhlalki has extensive experience in front office operations and hotel management, currently serving as the Front Office Lead Training and Development at Hologic, Inc. since June 2021. Previous roles include Assistant Front Office Manager at W Amsterdam and Assistant Front Desk Manager at JW Marriott Marquis Hotel Dubai. Kenza has a solid background as Front Office Supervisor/Duty Manager at Renaissance Hotels, leading training programs and enhancing guest relations. Early career positions involved various roles at Courtyard by Marriott, Hotel van Oranje, and Renaissance Hotels, showcasing a consistent focus on guest satisfaction and operational efficiency. Kenza holds an Associate's degree in Social Work from Erasmus, Brussels.