Julius Santua

Julius Santua possesses extensive experience in customer service and technical support within the media and technology sectors. Currently serving as Deputy Customer Service Manager for Dalet since January 2014, Julius manages daily support operations in the Asia Pacific region, ensuring an optimal customer experience and acting as a technical expert for key clients. Prior roles at Dalet include Technical Account Manager and Technical Support Engineer, where Julius focused on account management and troubleshooting customer issues. Earlier in the career at Digital Media Incorporated, Julius led technical support operations and provided solutions for broadcast industry clients. Educational qualifications include a Post Graduate Program in DevOps from Caltech, a Master of Science in Engineering/Industrial Management from Mapúa University, and a Bachelor's degree in Electronics and Communications Engineering from New Era University.