Charlotte S. Dunn

Charlotte S. Dunn is an experienced professional currently serving as a Senior Contact Operations Administrator at Dana-Farber Cancer Institute since November 2018. In this role, Charlotte oversees training and quality assurance for New Patient Operations, including the on-boarding and off-boarding of staff. Prior experience includes positions as a Medical Records Specialist at Needham Public Schools, a Teaching Assistant supporting special education, and roles at Goldfish Swim School Franchising, LLC where Charlotte educated young swimmers and managed operations. Charlotte holds a Bachelor of Arts in Speech-Language Pathology and Audiology from Loyola University Maryland and is currently pursuing a Master's degree in Health Care Administration at Boston College's Woods College of Advancing Studies.