DANA Wallet Indonesia

Resilience

Key behavior: √ See each moment in life as another opportunity to thrive and flourish.  √ Learn from the mistakes instead of making the same ones. √ Using strategies to stay calm and focused when experiencing challenges.

Result Driven

Key behavior: √ Achieve result is the ultimate goals. √ High agility on the process to achieve the goals. √ Monitor progress and make adjustment.

Embrace Change

Key behavior: √ Acknowledge the change so we need to change accordingly. √ Collaborate leverage the team’s expertise on implementing strategy of change. √ Support the change by, absorb, understand and move on.

Teamwork

Key behavior: √ Never think we can work alone/solitaire. √ Engage to build team synergy. √ Remove obstacles to help the group achieve its common goals.

Humble

Key behavior: √ Appreciate others contribution and achievement. √ Constantly asking for feedback and open to the new idea that support DANA’s goals. √ Feel good about doing good thing with and for others.

Customer First

Key behavior: √ Serve customer as priority action. √ Ensure best experience and added value is delivered. √ Act on customers’ need and expectation.

Integrity

Key behavior: √ Be sincere and real. √ Be responsible. Do what you say you will do.  √ Have courage to say ‘No’ to things that against the law and ethics and will harm DANA as organization.