Alfredo F.

Alfredo F. has extensive experience in the field of educational technology and customer success, currently serving as Team Lead Customer Success for the LATAM region at D2L since April 2020, following a role as Customer Success Manager in the same company. Prior to D2L, Alfredo held several positions, including Especialista de producto for Brightspace D2L at Evanza S.C., where responsibilities included consulting on e-learning technologies and instructional design. Alfredo's background also features significant experience in educational support at Aliat Universidades, project management at CognosOnline, and e-learning coordination at Universidad del Valle de México. Alfredo holds a Licenciatura in Philosophy and a Master's degree in Communication and Educational Technology, enhancing expertise in online education and instructional design.