Neil M.

Neil M. is an accomplished professional with extensive experience in customer success and account management within the SaaS and education sectors. Currently serving as a Senior Customer Success Manager at D2L since November 2016, Neil M. is responsible for ensuring customer satisfaction, implementing success plans, and fostering innovation through the Brightspace learning platform. Prior to D2L, Neil M. held the position of Senior Strategic Account Manager at Hobsons, contributing to the adoption of Naviance for K-12 college and career readiness. Neil M. also gained experience as an Account Executive at AppAssure Software and DLT Solutions, focusing on state and local education agencies. Educational credentials include an Executive MBA from the Raymond A. Mason School of Business at William & Mary and a Bachelor's degree in Marketing Management from Virginia Tech.