Jessica Esparza-Gonzalez has a diverse work experience. Jessica is currently working as a Regional Client Success Lead at Dandelion Payments since July 2022. Prior to this, they worked at Ria Money Transfer for several years, holding various roles including Senior Product Manager, Product Manager, Product Trainer, Customer Service Supervisor, Quality Assurance Coach, and Operations Department Specialist. Their time at Ria Money Transfer spanned from 2011 to 2022.
Jessica Esparza-Gonzalez has a Master of Business Administration (MBA) degree from California State University-Long Beach, College of Business, which they completed between 2019 and 2022. Prior to that, they obtained a Bachelor's degree in Sociology from California State University, Long Beach, where they studied from 2010 to 2015. Additionally, they hold a Certificate of Completion in Italian Language and Literature from Università per Stranieri di Perugia, which they earned in 2013. Jessica has also obtained several certifications, including "Financial Basics Everyone Should Know," "Design Thinking: Understanding the Process," "UX Design: 3 Creating Personas," and "UX Research Methods: Interviewing" from LinkedIn.
July, 2022 - present
CCO Recharge Group & CEO Startselect at Recharge Group
Senior Support Specialist at TalkingPoints
Chief Customer Officer at Apprentice.io
Managing Director, Customer Success at Elixir Technologies
Chief Customer Officer at o9 Solutions
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