Caroline Davey (Burnham)

Caroline Davey (Burnham) is a seasoned business analyst with extensive experience in the financial services sector. Currently employed at DAS UK Group since June 2015, Caroline focuses on Customer Excellence within the Nexus Programme, enhancing customer journeys and operating models. Previous roles include business analyst positions at Friends Life UK and Skandia International, where contributions were made to pension consolidation and wealth management projects, respectively. Caroline's background also includes project management roles at Royal London and Jelf Employee Benefits, specializing in auto-enrolment processes. Earlier career experiences encompass positions at Zurich Financial Services and AXA Direct, with foundational business analysis experience stemming from work with the Royal Bank of Scotland Group and NatWest mortgage services. Caroline holds a Master's Degree in Cognition, Computing, and Psychology from the University of Warwick.