Jenny Pratt

Jenny Pratt has extensive experience in customer success and marketing communications, currently serving as the Director of Customer Success at Dash Hudson since July 2015. Key responsibilities include developing customer success team structures, implementing growth strategies, and managing customer churn mitigation initiatives. Previous roles include VP and Sr. Manager of Customer Success, where Jenny led customer strategy sessions and managed customer communications. Prior to Dash Hudson, Jenny held marketing positions at Pete's and the Canadian Red Cross, contributing to advertising, public relations, and stakeholder management efforts. An educational background includes an MBA in Marketing & Communications from Dalhousie University and a Bachelor of Science in Nutrition from Acadia University. Additional experience encompasses coaching in figure skating and advising on natural health products.