Erin Sutka

Erin Sutka is the Director of Customer Support for Data Silo Solutions. Erin studied at the Queensland University of Technology in Brisbane, Australia. Erin’s primary focus of study at that time was education but after relocating to the United States and starting a family, her focus shifted, and she started studying computer science at Syracuse University in Syracuse, New York. While attending classes Erin also worked as a restaurant manager, this position presented new opportunities in Connecticut, as a customer service manager for a large restaurant chain. Erin learned many aspects of customer service in this position that have provided her with invaluable experience for her current position with Data Silo Solutions. Under Erin’s leadership, Data Silo Solutions incorporated many great ideas for better communications with users into their solutions, including an in-application support request system, a “What’s New” page that provides a conduit of information between the clients and their end users, and a more efficient account request and approval process. Erin understands the needs of the end users and develops solutions to their problems. She also looks for ways to improve the user’s experience in the solutions.