Payal Thakkar is an experienced professional in the technology and customer support sectors, currently serving as an Operations Support Analyst at Data Zoo since March 2023, where responsibilities include client support and API testing. Prior roles include Customer Service Representative at Noel Leeming, addressing customer inquiries, and DevOps Engineer at ECS Global Inc, where AWS services were maintained and processes automated. As a Product Support Analyst at Exxat, Payal focused on database performance optimization and client communication. Educational qualifications include a Bachelor's degree in Computer Engineering from G H Patel College of Engineering & Technology and a Diploma in Computer Engineering from The Maharaja Sayajirao University of Baroda.