Hanzel Nillo

Hanzel Nillo is an experienced professional with a strong background in customer engagement, partnerships, and marketing strategy. Currently serving on the Salesforce.org Partner Advisory Board since March 2022, Hanzel also holds the position of Head of Customer Engagement and Partnerships at DCA since February 2009. Responsibilities include leading customer lifecycle initiatives, maintaining high customer satisfaction, and driving revenue through strategic channel partnerships and data-driven marketing. Hanzel's extensive experience encompasses various roles at DCA, including Customer Engagement & Partner Lead, Marketing Strategist, and Senior Account Manager, showcasing expertise in consulting, data management, CRM implementations, and multi-channel marketing strategies. Hanzel's early career includes roles at the Runway - Switched-on Group and FORMULA 1 AUSTRALIAN GRAND PRIX, further emphasizing a strong foundation in client relationship management and event coordination. Educational qualifications include a Bachelor of Commerce with a focus on Marketing from the University of Melbourne and multiple certifications in marketing and data-driven strategies from ADMA IQ.