Fabio Z.

Customer Success Manager - International Public Sector at Dataminr

Fabio Z. has a diverse work experience in both the private and public sectors. Fabio is currently working at Dataminr, where they started in March 2020 as a Public Sector Customer Success Associate. In this role, they support clients in managing crises and emerging risks using AI technology. Fabio was later promoted to the position of Public Sector Senior Customer Success Associate, which they currently hold.

Prior to joining Dataminr, Fabio worked at the Metropolitan Police starting in April 2010. Fabio initially served as a Police Officer for six years before transitioning to the role of Designated Detention Officer from April 2011 to June 2013. Fabio then became a Counter Terrorism Policing - Threat Specialist in September 2016 and held this position until March 2020.

Overall, Fabio has demonstrated their ability to adapt to different roles, leveraging their skills and experiences to contribute effectively in both the private and public sectors.

Fabio Z. attended the University of Greenwich from 2007 to 2010, where they obtained a Bachelor of Arts degree in Criminology. In addition to their degree, they have obtained several certifications, including Certified Customer Success Manager (CCSM) Level 1, Level 2, Level 3, and Level 4 from SuccessHACKER. Fabio also obtained a certification in Strategic Thinking from LinkedIn.

Links

Timeline

  • Customer Success Manager - International Public Sector

    January 1, 2024 - present

  • Public Sector Senior Customer Success Associate

    January, 2023

  • Public Sector Customer Success Associate

    March, 2020