Shontelle Kemp

Shontelle Kemp has a diverse work experience spanning multiple industries. Shontelle started their career in 2000 as a Customer Service Team Lead at WorldCom, where they oversaw activations, workflow, and coaching of representatives. Shontelle then worked as a Project Coordinator at Black Box Networking Services, handling major accounts and coordinating labor and materials. At Global Equity Lending, they served as a Customer Service Supervisor, ensuring the quality of loan files and monitoring the resolution of questions and requests. Shontelle then moved to Emory University Technology Services, where they worked as a Senior Communications Specialist/Service Tech I, answering and directing calls and maintaining accurate records. Shontelle later joined RaceTrac Petroleum as a Helpdesk Analyst, providing troubleshooting and problem-solving to stores. Their most recent role is as a Network Operations Engineer at DataPath, Inc., where they ensure the smooth operation of network systems.

Shontelle Kemp obtained a Bachelor's degree in Psychology from Argosy University Atlanta, where they studied from 2010 to 2011.