Gustavo Enrique Piña Beltran

Gustavo Enrique Piña Beltran is a skilled professional with extensive experience in customer experience management and technical support. Currently serving as the Director de Experiencia del Cliente at Data Warden since April 2011, Gustavo has been instrumental in formulating and directing projects aimed at enhancing customer interactions and improving internal processes. Prior roles at Data Warden included Gerente de Soporte Técnico and Coordinador de Soporte Técnico, where responsibilities encompassed setting objectives, monitoring team KPIs, and ensuring service levels were met. Earlier experience includes a role as Consultor de seguridad de TI at ASIAMI SA DE CV, where Gustavo contributed to resolving information security incidents and implementing enterprise endpoint products. Gustavo holds a degree in Ingeniero en Sistemas Computacionales from the Tecnológico de Estudios Superiores de Cuautitlán Izcalli.