Rachel Madle

Rachel Madle is an experienced customer service and operations professional with a strong background in managing teams and enhancing client experiences across various industries. Currently serving as the SMB Customer Service Manager at Daxko since August 2023, Rachel previously held roles such as Manager of the Reviews Team at Evolve, where responsibilities included improving client processes and team growth. Prior experience at N26 encompassed senior management roles that oversaw customer service for multiple European markets during a period of significant company growth. Rachel's earlier positions include leadership roles at Booking.com and Retale, where Rachel demonstrated expertise in team development, content management, and client account oversight. Rachel holds a Bachelor of Fine Arts in Playwriting from DePaul University.