Carlos G.

Carlos G. has a diverse work experience spanning multiple companies and roles. Carlos started their career at Sony as a Technical Support Representative, providing assistance to users with technical and software-related inquiries on Sony Vaio products. Following their time at Sony, Carlos joined CareerBuilder, where they worked as an Account Manager and Client Support Specialist, handling accounts for clients such as Inditex, Michael Page, and Microsoft. Carlos supported the sales team with account reviews, performance reports, and product consumption analysis. Carlos also worked on data mapping services and application support, where they were involved in web scraping, data parsing, and XML feed exports.

After CareerBuilder, Carlos joined Wood Mackenzie as an Environments Coordinator. Carlos'sresponsibilities included producing and managing implementation plans for environment development projects, coordinating with partners and third parties, and ensuring proper procurement processes. Carlos then joined Ingenico Group as an Application Development Support Engineer, supporting third-party software developers and integrators in designing and implementing payment applications on the Ingenico platform. Carlos was later promoted to the role of Application Support Engineer and Solutions Integration, where they played a lead technical role in project delivery, configured payment applications, coordinated testing activities, and ensured compliance with PCI Payment Security standards. Carlos worked closely with Ingenico's operations and R&D teams to ensure successful delivery of solutions.

Currently, Carlos is working at Dayshape as an Application Support Engineer. The details of their role and responsibilities in this position are not provided.

Carlos G. completed their Bachelor's Degree in Advertising and PR from Universidad Complutense de Madrid, which they attended from 2000 to 2005. In 2006, they pursued a course in English Language from Basil Paterson College, where they obtained the ESOL Cambridge Examinations - FIRST certificate in English (FCE). The following year, in 2007, Carlos obtained a Language Certificate in IELTS - International English Language Testing System from the same college. In 2007-2008, they pursued an MSc in Design and Digital Media from The University of Edinburgh. More recently, in 2016, Carlos enrolled at BCS, The Chartered Institute for IT, and earned a Certificate in ITIL® Foundation certificate in IT Service Management.