Dayshape
Katie Contreras is a versatile and experienced professional who has worked in various roles in the technology and project management fields. Katie currently serves as the VP of Customer Experience at Dayshape, where Katie leads teams focused on ensuring customers have a seamless experience with the AI-powered software. Previously, Katie held the position of Head of Delivery at Dayshape and worked as a Delivery Partner Executive and Senior Project Manager at IBM. Katie is a confident communicator with a strong background in both project management methodologies and customer experience. Katie holds a Joint Honours degree in French & German from the University of Hull.
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Dayshape
Optimise your workforce like never before. Dayshape is an AI-powered planning and scheduling platform, built from the ground-up for professional services firms. We created Dayshape to help you maintain an optimal workforce and to ensure it supports your mission: profitability and growth, outstanding client service, and fulfilling careers for your people. 1 - Profitability and growth - Maximise profitability with automated project controls and real-time economics. - Set the performance parameters in which your engagements should operate. - Activate alerts to bring poor-performing engagements to your attention. - Create approval workflows to ensure the right people review before budgets are approved. 2- Outstanding client service - Spot issues before they arise to deliver proactive client service. - Resource management software powered by artificial intelligence is your strategic asset for capacity planning. - Scan your entire workforce in seconds to find the best people for the job. - Adapt almost immediately to any disruptions to keep engagements on track and within budget. 3- Rewarding and fulfilling careers - User-friendly and intuitive modern technology is proven to increase employee engagement and productivity. - Take stock of your workforce’s expansive skills, qualifications, specialisms, and job preferences. - Use the vast knowledge available to assign work based career goals and aspirations. - Offer a more transparent, centralised, and objective approach to resource planning. To learn more about what Dayshape can do and to book a demo, head to our website- dayshape.com