Claudia Shala

Claudia Shala is a seasoned professional with extensive experience in innovation, transformation, and operations management. Currently serving as the Senior Innovation & Transformation Manager at DB Cargo since July 2023, Claudia previously held multiple roles at Microsoft, including Operation Account Manager and Sales Operations Manager, focusing on Sales Excellence, Pipeline Management, and enhancing internal operational processes. Additionally, Claudia worked as a Program Manager at Microsoft from January 2007 to March 2009 and led project management initiatives at Medical Form Concept from January 2001 to January 2007.