Desirree Leow

Desirree Leow is a seasoned professional in the digital banking sector, currently serving as Deputy COO and Regional Internet Banking Channel Lead at DBS Bank since April 2014, where responsibilities include driving chatbot initiatives, mobile apps, SMS banking, and overseeing product management across digital channels. Prior to this role, Desirree held various positions at Citibank, including Regional Digital Engagement Manager and Mobile Business Development Manager, with focuses on brand development and web traffic growth. Desirree's extensive experience encompasses project management, process reengineering, and customer service, supported by a Bachelor of Business Administration in International Business from Southern Cross University and a Diploma in Banking & Financial Services from Ngee Ann Polytechnic.