Léon Cozijnsen is an experienced digital strategist and online media consultant with a robust background in enhancing customer experiences across various digital platforms. Currently serving as the Strateeg Digital & Omnichannel / CX & Accessibility Lead Digital at de Volksbank since August 2018, Léon is responsible for the digital customer environments of the bank’s multiple brands. Additionally, Léon has operated as the Owner of Seven Onions since 2009, specializing in online media consulting and project management. Previous roles include Member of the Innovation Board at Klantenservice Federatie, Manager of Online Service at SNS Bank, and Manager of Development & Innovation at Presenter. Léon's extensive expertise spans online strategy, content marketing, and customer interaction optimization across various sectors. Educational qualifications include a degree from HU University of Applied Sciences Utrecht and secondary education at Christelijk Lyceum Veenendaal.