Dealer eProcess
Jessica Lane is a skilled professional currently serving as a Tier 1 Support member at Dealer eProcess since February 2023. Prior experience includes a role as a Teaching Assistant at 2U from January 2023 to October 2023, and a position on the Banquet Staff at Iron Gate Catering from November 2018 to February 2022, where responsibilities involved event preparation. Jessica also has experience as a Front Desk Receptionist at Holiday Inn Express, handling guest services and reservations, and as a Customer Service Agent at Advanced Call Center Technologies, focusing on fraud claims for Bank of America. Previous roles include Production Associate at Autoliv, operating automated lines and ensuring product quality, and serving as a Server at Olive Garden. Jessica holds a certificate in full stack web development from the University of Utah Professional Education Boot Camps, completed in November 2022.
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Dealer eProcess
Located in the Western suburbs of Chicago, Dealer eProcess is a full service digital partner, with over 1,600 dealer groups across the United States, Canada, and Holland. Founded in 2006, Dealer eProcess upholds a service-first culture mentality. As a leading digital partner, Dealer eProcess has won numerous awards for outstanding customer service, websites, and digital marketing, including DrivingSales.com, AWA (Automotive Website Awards), and more. Dealer eProcess has the answer every dealership is looking for. We use the latest in website design technologies and trends, and mix it together with years of website conversion data to create the most stunning and effective websites for our dealers. As a Google Premier and Bing Select Partner, Dealer eProcess has the ONLY system in the industry that can tell dealerships how many vehicles their digital marketing dollars have sold. We assist on streamlining a dealerships' business. With a full suite of digital products and services including live chat, a trade-in tool, parts catalog, call tracking, service schedule, conquest tool, credit application, and more, Dealer eProcess is not just your typical website vendor.