Arthur John

Arthur John is an experienced manager in customer support and technical operations, currently serving as the Manager of Customer Support at DealerOn since September 2024. With a strong background in people management, performance reviews, and customer support best practices, Arthur has previously held positions at Ansira as a Client Success Manager and at Sincro as a Digital Operations Manager, where responsibilities included managing teams, coaching for improved client experiences, and utilizing various analytics tools. Prior experience at CDK Global involved managing a large technical support team, ensuring service level agreements were met, and facilitating career development. Arthur's career began in education as a Computer Instructor and technical roles at KBR, Inc., complementing a Bachelor’s Degree in Management Information Systems from Texas A&M University.