John Sparlin

John Sparlin is an experienced IT professional with a solid background in technical support and systems administration. Currently serving as a Tier 2 Help Desk Specialist at Dealers Auto Auction Group since September 2022, John previously held positions including Technical Support Specialist at Farm Journal, where responsibilities encompassed managing technical issues for over 250 users, system administration, and project management. John has also contributed as an Office 365 Concierge Ambassador for Microsoft, an Oracle Implementation Analyst, and an Office 365 Migration Analyst, showcasing a comprehensive skill set in software support, IT security, and process improvement. Educational qualifications include a Bachelor of Science in Business Management with a focus on Operations from Penn State University.