Juliana L. is a skilled professional with extensive experience in customer service, project management, and digital product ownership. Currently employed at DealerSites as a Customer Support and SEO Specialist, Juliana contributes to high operational efficiency and successful multichannel project development. In a volunteer capacity as a Product Owner at Lacrei, Juliana manages product backlogs, writes user stories, and oversees task prioritization. Previous roles include Team Lead for Customer Success at Reorganized and an Analyst for Avis Budget Chile, along with a background in airport operations at LATAM Airlines. Juliana holds multiple specializations in digital marketing, UX/UI design, and product leadership, along with a degree in Physical Education from the Federal University of Rio de Janeiro.
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