DD

Derrick D.

Customer Success Director at DealHub.io

Derrick D. has extensive work experience in customer success and account management roles. Derrick is currently working as a Customer Success Director at DealHub.io, where they lead a team in providing a no-code platform that improves sales processes and pipeline management. Previously, Derrick worked at Khoros as an Enterprise Customer Success Manager and Senior Renewal Account Manager. At Yelp, they held various roles, including Elite Client Partner, Senior Franchise Account Executive, and Account Executive. Derrick's experience includes guiding clients, managing renewals, and driving sales growth.

Derrick D. completed their Master of Science degree in Finance from Texas Tech University from 2008 to 2013. Additionally, they obtained several certifications from LinkedIn in June 2021, including "Communicating with Empathy," "Leading in Crisis," and "Supporting a Grieving Employee: A Manager's Guide."

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Timeline

  • Customer Success Director

    October, 2021 - present