Joshua B. is an experienced client specialist currently employed at Dean Health Plan, Inc. since October 2014, focusing on client retention and relationship building. Joshua has held various positions, including team lead and health insurance benefits specialist, consistently recognized for outstanding customer service and mentoring new hires. Prior experience includes roles in claims and investigation at companies such as CUNA Mutual Group and QBE North America, with a background in protecting properties as a patrol officer. Joshua holds an A.A.S. in Criminal Justice and a Certificate in Insurance & Risk Management from Madison Area Technical College.
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