Demetrice Franklin

Demetrice Franklin has extensive experience in the healthcare industry, currently serving as a Patient Business Representative at Dean's Professional Services, Inc. since February 2015. Key responsibilities include obtaining and inputting scheduling and registration data, verifying insurance through Athena, ensuring all charges are captured, and reconciling daily charges to payments. Prior to this role, Demetrice worked as a Senior Claim Examiner at Coventry Health Care, an Aetna Company, from December 2006 to January 2011, where duties involved examining and resolving medical claims, conducting investigations, preparing analytical reports, and managing claim approvals or denials. Demetrice holds a Certificate in Medical Coding from San Jacinto College, having pursued studies from 2010 to 2014.