Decatur Utilities provides electricity, natural gas, water and wastewater services in the greater Decatur, Alabama area to more than 30,000 customers. The more than 160 employees who make up the DU family are dedicated to providing safe, reliable utility services at the lowest possible rate and to meet the needs of our customers.

Utilities

Decatur Utilities

Decatur Utilities' headquarters in Decatur, AL, United States

Ray Hardin

Jordan Young

Rebecca Sheets

Tom Cleveland

Gary Borden

Paul Nosal

Lisa Terry

The Operations Management team at Decatur Utilities oversees the efficient and safe delivery of essential utility services, including electricity, natural gas, water, and wastewater. This team coordinates daily operations, manages resources, and ensures regulatory compliance while optimizing performance and reliability. By fostering collaboration among various operational sectors, they aim to meet customer needs effectively and maintain high service standards for the greater Decatur area.

Operations Management

The Customer Support and Administration team at Decatur Utilities is responsible for ensuring a seamless experience for customers by addressing inquiries, resolving issues, and managing service requests. This team also handles administrative functions, enhances employee relations, and coordinates communications and public relations efforts to effectively engage with the community and promote the company’s services. Their primary goal is to foster customer satisfaction and support the overall mission of providing reliable utilities at competitive rates.

Customer Support and Administration

The Finance and Accounting team at Decatur Utilities is responsible for managing the organization's financial health by overseeing budgeting, forecasting, and financial reporting. They ensure accurate accounting practices, monitor expenses, and support strategic decision-making to maintain cost-effective utility services for the community. Their efforts help safeguard the financial integrity of the company while enhancing customer satisfaction through efficient resource allocation.

Decatur Utilities

Org chart

Teams

Operations Management

Customer Support and Administration

Finance and Accounting

Offices

Decatur Utilities

Org chart

Teams

Operations Management

Customer Support and Administration

Finance and Accounting

Offices

Related companies