Eric Weiner

Eric Weiner has a diverse work experience spanning different industries and roles. Eric began their career in 2003 at Gap Inc., where they worked as an IT Business Analyst and Project Manager until 2007. From 2007 to 2012, Eric worked at Swinerton Incorporated as an IT Project Manager, managing cross-functional IT projects, overseeing contracts and billing, and developing operational standards.

In 2012, Eric joined John Muir Health as an IT Project Manager II, where they worked until 2015. During this time, they managed IT projects and contributed to process improvements within the organization.

Since 2015, Eric has been working at Decision Lens, starting as a Senior Customer Success Manager. In this role, they onboarded customers, managed professional services deliveries, and identified expansion opportunities. Eric then progressed to become the Associate Director of Customer Success in 2018, where they streamlined onboarding processes, acted as a knowledge expert for strategic planning, and prototyped new features within the delivery and SE teams. In 2020, Eric became the Director of Customer Success, leading CSM/AM teams, researching competitors, and identifying new markets. Currently, they hold the position of Vice President of Customer Success at Decision Lens, where they oversee multiple departments and serves as a trusted partner for key accounts.

Throughout their career, Eric has demonstrated their expertise in customer success, project management, process improvement, and strategic planning.

Eric Weiner has a Bachelor of Science degree in Computer Information Systems from San Francisco State University. Eric also studied Project Management at the University of California, Berkeley. Additionally, they have obtained certifications including CSM (Certified Scrum Master) from Scrum Alliance, ITIL® Foundation Certificate in IT Service Management (ITILF) from AXELOS Global Best Practice, and Project Management Professional (PMP) from the Project Management Institute. However, there is no specific information provided regarding the start and end years for their education or the month and year they obtained the certifications.