Watson Swail

Watson Swail currently serves as the Application Support Team Manager at Decisions, where responsibilities include managing daily operations, interviewing, and hiring team members. Previous roles include Support Team Lead, focusing on technical solutions for customer-facing issues, and Technical Support Engineer, handling customer implementations. Prior experience encompasses eCommerce Associate at Double Tap Military Surplus, enhancing product listings and SEO, Sales Staff & Field Marshal at Ballahack Airsoft, where input on operational safety was provided, and security roles at Secure Staffing & Consultation LLC and Baxter's Sports Lounge, emphasizing conflict de-escalation and interpersonal skills. Watson Swail holds a Bachelor of Arts in English/Journalism from Old Dominion University.