Deckers Brands
Daria Cerro is a Senior E-commerce Operation Analyst at Deckers Brands, with extensive experience in e-commerce operations, fraud prevention, and customer relations. Daria has led teams to manage payment disputes and chargebacks while implementing strategies to minimize financial risks. Previous roles include E-commerce Operations Analyst and Fraud and Order Fulfilment Analyst, where Daria coordinated logistics and processed orders. Daria began a career in customer service as a Consumer Relations Specialist, interfacing with customers across multiple platforms. Daria has also worked with ASOS.com as a Customer Care Advisor and CBS Interactive as a Lead Generator. Daria's educational background includes a Master’s degree in History of Art and a Bachelor’s degree in Cultural Heritage Science.
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Deckers Brands
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Deckers Brands is a global leader in designing, marketing and distributing innovative footwear, apparel and accessories developed for both everyday casual lifestyle use and high performance activities. The Company’s portfolio of brands includes UGG®, Koolaburra®, HOKA ONE ONE®, Teva® and Sanuk®. Deckers Brands products are sold in more than 50 countries and territories through select department and specialty stores, Company-owned and operated retail stores, and select online stores, including Company-owned websites. Deckers Brands has a 40-year history of building niche footwear brands into lifestyle market leaders attracting millions of loyal consumers globally.