Kornelija Volkova has several years of work experience in customer service and support roles. kornelija is currently working as a Customer Service Quality Lead at Deeper, UAB since March 2022. Prior to this, they worked at Booking.com for four years, first as a Quality Advisor from March 2019 to April 2022, and then as a CS Partner Specialist from April 2018 to March 2019. kornelija also worked at UAB Telenordi as a Customer Support Project Manager from October 2010 to August 2011, and at Transcom as an English speaking customer support representative from April 2007 to July 2008.
Kornelija Volkova has a Bachelor of Information Science degree from Vilniaus universitetas / Vilnius University, which they obtained from the years 2006 to 2010. During their time there, their academic focus was on PR and Information Management. kornelija then went on to pursue a Master of Arts degree in Culture Communication Globalization at Aalborg University from 2011 to 2013. kornelija'sacademic focus during their master's program was on marketing and consumption.
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