Katie LeCornu is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Deepgram since January 2022, where the focus is on developing a comprehensive voice AI platform. Previously, at Uber, Katie managed a substantial $40 million annual recurring revenue across 300 restaurants, successfully maintaining low churn rates during challenging times. As a Scalable Customer Success Manager at Guru, Katie achieved an 80% increase in monthly recurring revenue and demonstrated exceptional client retention. Additional experience includes founding and managing an escape room business, leading foodservice sales at ginnybakes, and various roles in organizations such as Grant Thornton LLP, AidData, and The Grameen Bank, complemented by a Bachelor of Business Administration in Accounting and Finance from William & Mary.
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