Engineering Intern - Customer Operations

Who We Are

DeepSea was founded to bring the latest AI technology to make the world of shipping leaner, greener and better connected. Our cloud platforms harness deep learning models trained on real-time data to enable our customers to optimise the routes, speeds, operation and maintenance of their vessels, saving fuel, money, time and reducing environmental impact.

DeepSea talent is spread across Greece, the United Kingdom, Thailand and The Netherlands and we are growing quickly. Since July 2023, we're part of the Nabtesco group of companies, the world leader in motion control and automation.

We are a scale up company - meaning you will be bringing us to the next level and deliver a tangible contribution to a more sustainable shipping world. There is no complex hierarchy nor long approval processes. We just deliver. You will be joining a company with highly skilled and smart people who love solving complex AI and ML problems. 

About the position 

Currently, we are seeking a capable Engineering Intern in Customer Operations to follow their career path and become a valuable member of the Customer Operations team. This team is responsible for analysing the integration between client systems and our platforms, configuring new vessels on the platform, setting up user access structures, and handling client issues and requests. Additionally, the team collects and analyses relevant data, develops integration tools, prepares reports, and serves as the main point of contact for technical problem-solving when needed.

Desirable Skills, Knowledge, And Experience:

• Currently enrolled  in an Engineering curriculum

• Ability to work on Windows and Linux systems and perform basic administration / automation tasks (e.g., shell scripting to create / debug installation and configuration scripts etc.)

• Good knowledge of Python, and especially of the libraries Pandas and Numpy.

• Basic understanding of SQL database design principles.

• An analytical mind that thrives in a dynamic, fast-paced setting.

• Good written and verbal communication skills in English is essential.

• Strong passion for problem-solving and delivering sophisticated, scalable solutions.

Will be considered a plus:

• Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering or a related field.

• Familiarity with Git or other Version Control systems

• Previous experience with SQL Server and PostgreSQL.

• Familiarity with Agile practices.

Benefits

We want to help you learn and be productive at DeepSea Technologies and we are offering you the following:

• Company equipment

• Work from home or fully remote options

• Great office space in the heart of Athens

• Opportunity for you to grow and follow your career path

• Mentorship and guidance from industry experts

At DeepSea, we are looking for people who share our values and are aligned with our mission. It is important to us to ensure that no-one who is eager and capable of contributing constructively to our team is excluded because of ethnic or social origin, gender or sexuality, age or family status, disability or medical conditions etc. Diversity is well-proven to be a vital characteristic of teams that succeed, so we do everything we can to make our environment welcoming and safe for everyone. If you think like we do, we will be happy to meet you!