Erika Ambrose

Erika Ambrose is an experienced professional specializing in client success and service delivery within the technology and compliance sectors. Currently serving as the Client Success Enterprise Tier Manager at DeepSeas since December 2022, Erika advocates for client needs, proposes operational processes, and monitors customer health. Previous roles include Senior Client Solutions Specialist at Security On-Demand, where management of customer relationships and service reviews was emphasized. Erika's experience extends to positions such as Manager of Client Relations at AARC-360 and Compliance Manager at Collection Technology, where oversight of compliance departments and internal audits was instrumental in enhancing processes. Erika also served in the United States Army Reserve, gaining leadership skills and administrative expertise. Erika holds a degree from the University of Phoenix.