DeepSeas
Erika Ambrose is an experienced professional specializing in client success and service delivery within the technology and compliance sectors. Currently serving as the Client Success Enterprise Tier Manager at DeepSeas since December 2022, Erika advocates for client needs, proposes operational processes, and monitors customer health. Previous roles include Senior Client Solutions Specialist at Security On-Demand, where management of customer relationships and service reviews was emphasized. Erika's experience extends to positions such as Manager of Client Relations at AARC-360 and Compliance Manager at Collection Technology, where oversight of compliance departments and internal audits was instrumental in enhancing processes. Erika also served in the United States Army Reserve, gaining leadership skills and administrative expertise. Erika holds a degree from the University of Phoenix.
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DeepSeas
Bringing 30 years of experience to over 350 clients, DeepSeas is the first and only Managed Detection and Response provider that covers the entire converged attack surface for the mid-market, including OT, IT, cloud, and mobile. DeepSeas brings calm and clear minds to our customers by patrolling the cyberseas and removing harm from their environments. Our mission is to be the world’s deepest cyber defense services and threat analytics organization. Named the most innovative global MDR service provider by Frost & Sullivan, over 350 active customers trust DeepSeas to activate, operate, and optimize cyber security managed detection and response (MDR) programs. The DeepSeas full-spectrum cyber threat monitoring service is award winning and backed by world-renowned researchers, data scientists, and mathematicians who have published over 250 papers and created a broad base of intellectual property, while achieving a number of scientific breakthroughs in the areas of Big Data, Machine Learning and Artificial Intelligence as it applies to the detection of advanced and unknown cyber threats.