Emmanuelle Paput Arrault

Emmanuelle Paput Arrault has a strong background in CRM (Customer Relationship Management) and analytics. Emmanuelle is currently the VP of CRM at Deezer, starting in September 2022. Before joining Deezer, they worked at Betclic Group as the Head of Customer Engagement & Grow products from June 2019 to September 2022. Prior to that, they held various positions at SEPHORA, including Director of CRM Strategy from June 2016 to June 2019 and CRM & loyalty analytics Senior manager from April 2015 to May 2016. Emmanuelle also served as Head Of Market Research from March 2014 to March 2015 and Senior Customer Studies Analyst from October 2010 to February 2014. Emmanuelle began their career at Soft Computing as a Datamining & Marketing consultant from April 2006 to October 2010. Overall, their expertise lies in CRM strategy, customer engagement, loyalty analytics, market research, and customer studies analysis.

Emmanuelle Paput Arrault obtained a DESS degree in Statistics and Econometrics from Université Toulouse 1-3 in the year 2006.