Ricardo Espirito Santo Silva

Ricardo Espirito Santo Silva has a diverse work experience spanning multiple roles and companies. Ricardo has a strong background in site reliability engineering and infrastructure management.

Ricardo'smost recent role was as a Senior Site Reliability Engineer at Defined.ai, where they worked on the Platform Engineering team. Ricardo focused on adapting infrastructure needs for the development team and improving collaboration between development and infrastructure teams. Ricardo primarily worked on cloud-based solutions and led the transition to a private cloud using Azure HCI stack with ARC.

Prior to that, Ricardo worked at Truphone as a Senior Site Reliability Engineer and Infrastructure Engineer. In these roles, they automated and ensured compliance with GSMA certification pre-requisites on a global scale. Ricardo was also responsible for managing DNS Bind administration, AWS Route 53, and CloudFlare. Additionally, they handled SSL certificate management and had expertise in GSMA Mobile esim provisioning application.

In a previous position at NOVO BANCO, Ricardo served as a Senior System Administrator. Ricardo focused on orchestrating business automation processes using BMC Control-M and worked on cloud-based redundancy architecture. Ricardo also collaborated with suppliers, conducted reports, and facilitated auditing.

Prior to NOVO BANCO, Ricardo worked at NOS SGPS as a System Engineer, where they specialized in advanced DOCSIS 3.0 and 3.1 technologies, CPE management, and Solarwinds administration.

Earlier in their career, Ricardo held various roles at ZON Multimédia and Novabase as a System Engineer and Security Systems Administrator, respectively.

Additionally, Ricardo gained significant experience at Siemens S.A., where they worked as a Technician, Project Manager, Implementation Management, Consultant, and Trainer. Ricardo had responsibilities in various technical areas.

Ricardo'searliest work experience was at ENA Portugal - Sistemas de Telecomunicações, where they served as a Field Technician and Implementation Controller. Ricardo was involved in tunnel automation projects, train communication systems, and software management.

Overall, Ricardo Espirito Santo Silva has a rich and diverse work history with extensive expertise in site reliability engineering, infrastructure management, automation, and compliance.

Ricardo Espirito Santo Silva's educational history includes a Licenciatura em Electronica e Telecomunicações degree from Escola Superior Náutica Infante D. Henrique, which they obtained from 1995 to 2002. Prior to that, they pursued a computer science specialization at Sec. Dr. Azevedo Neves from 1989 to 1995.

In addition to their formal education, Ricardo has obtained several certifications. These include the Microsoft Certified: Azure Fundamentals from Microsoft in October 2022, AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in August 2021, Solarwinds Certified Professional from SolarWinds in April 2014, MCTS certifications in various Windows Server 2008 configurations in March 2008, MCSE1 and MCSA1 certifications in Windows Server 2003, and the MCPS: Microsoft Certified Professional in May 2005.

Ricardo has also completed various professional development courses, including Comunicação com Cliente Interno e Externo, Gestão de Conflitos, Gestão do Tempo e Stress, and Técnicas de Apresentação from Wilson Learing, although the specific dates of completion are not provided.