Yousra Ben Zreba is a Customer Success Manager at Definitive Healthcare since November 2021, where Yousra leads customer onboarding processes to integrate data and analytics services, while also identifying customer needs to drive long-term success. Prior to this role, Yousra served as a Strategic Account Manager at eClinicalWorks from March 2018 to September 2021, managing client onboarding and providing technical support. Yousra holds a Master's degree in Health Informatics and a Graduate Certificate in Health Care Administration/Management from the University of Massachusetts Lowell, along with a Bachelor's degree in Linguistics from the University of Tripoli.
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