Darlene Giordmaina currently serves as Team Leader for Claims Customer Care at Definity, a position held since May 2022. Prior to this role, Darlene was the Customer Service Manager at UAP Inc. from April 2021 to May 2022. Darlene possesses extensive experience from Discount Car & Truck Rentals, where roles included Director of Claims and Repair Operations, National Manager of the Insurance Call Centre, Team Leader, and In House Representative from February 2000 to April 2021. Darlene demonstrates a strong background in customer service and operations management within the claims sector.
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