Definity
Seema Gupta serves as a Transformation Manager at Definity, focusing on Auto Insurance Claims Operations transformation initiatives and driving continuous improvement practices. With prior experience as an Alumni Coach at IDEO U and extensive roles at Sun Life from 2015 to 2022, including Sr. Lean Design Consultant and Director of Lean Solutions, Seema has a proven track record in process optimization and operational effectiveness using Lean and Agile methodologies. Early career experience at BlackBerry included leadership positions in process automation and enterprise content management. Seema holds a degree in Technical Communication from Seneca Polytechnic and a Diploma in Electronics Engineering from SNDT University.