The Claims Operations team at Definity is responsible for overseeing and enhancing the company's claims processing and customer support functions. This team focuses on implementing efficient claims management processes, ensuring compliance with regulatory standards, and fostering exceptional customer experiences. By harnessing data analysis and promoting continuous improvement initiatives, the team strives to optimize workflows and elevate service quality across Definity’s insurance brands.
Alina Brazgal
Team Leader Technical Processi...
Darlene Giordmaina
Manager, Claims Customer Care ...
Elena Peacock
Director, Claims Customer Care
Gisella G.
Senior Process Analyst- Claims...
Jimmy Zhang
Manager, Commercial Insurance ...
Sarah Weiss
Director, Claims Technical Lea...
Steven Rogers
Senior Manager, Risk Managemen...