Jessi Reyes

Jessi Reyes has a strong background in technical support and customer service. Jessi started their career at doTERRA International LLC in 2015 as a Customer Service Representative, where they took inbound calls and resolved customer issues. Jessi progressed to becoming a Senior Agent, handling escalated calls and providing complete customer satisfaction. In 2018, Jessi transitioned to the role of a Skill Set Trainer, where they trained and empowered call center agents to provide high-quality customer service. Jessi then became a Call Center Subject Matter Expert, acting as a resource for finance, commissions, and tax information. In 2020, Jessi joined Degreed as a Technical Support Specialist, where they provided technical support to end users and trained newly hired agents. Jessi was later promoted to Senior Technical Support Specialist and continued to resolve complex technical issues.

Jessi Reyes earned an Associate of Arts - AA degree in Humanities/Humanistic Studies from Utah Valley University in 2014. Jessi then went on to pursue a Bachelor's degree in Family Science at the same university, which they completed in 2021.