Matt Vanderlip

Director Global Technical Support at Degreed

Matt Vanderlip has a diverse work experience spanning over two decades. Their most recent position was as the Director of Global Technical Support at Degreed, a role they have held since August 2021. Prior to that, they worked at Everbridge as a Senior Technical Support Manager from April 2019 to August 2021. In this role, they supported and optimized the company's multi-platform products related to critical event management. Before that, they worked at Age of Learning, Inc. / ABCmouse.com as a Data Integration Manager from October 2018 to March 2019, where they helped develop and implement processes for the data integration team.

Their earlier experience includes working at Blackboard, where they held multiple positions. Matt served as a Sr. Manager Technical Support from September 2012 to July 2018, where they mentored and trained a remote team of Technical Support Analysts. Prior to that, they were a Lead Production Support Analyst from October 2008 to September 2012, responsible for analyzing and troubleshooting SAS applications. Matt initially joined Blackboard as a Lead Quality Assurance Specialist in March 2005 and held the position until October 2008, where they created and executed test plans and utilized SQL Server for testing.

Earlier in their career, they worked at JAMDAT Mobile as a QA Frontline Lead from 2003 to 2005, managing multiple projects and mentoring a team of testers. Matt also worked at Icebox Icebox.com as a QA Manager from 2000 to 2001, where they built the Quality Assurance department and implemented the SDLC for flash-based animations episodes. Matt began their career at Feed the Monster FTMM as the first QA tester and later became a QA Supervisor from 1998 to 2000, overseeing a team of testers and implementing test procedures.

Overall, Matt Vanderlip has extensive experience in technical support, data integration, quality assurance, and management across various industries.

Matt Vanderlip attended Bishop Alemany High School from 1992 to 1995. In 1998, they enrolled at The Art Institute of California-Los Angeles, where they pursued a field of study in Multimedia. The degree they obtained from this institution is not specified.

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Timeline

  • Director Global Technical Support

    August, 2021 - present

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