Kim Broekaert

Kim Broekaert is an experienced professional in telecommunications and customer service management, currently serving as a Zone Manager at DELA België since November 2022. With a robust background at Orange from October 2011 to November 2022, Kim held positions such as Senior Customer Service Team Leader and Operational Team Leader, focusing on team coaching, project coordination, and quality improvement in network operations. Prior roles at Ericsson and Mobistar involved significant leadership in Core Network Operations and Integration, contributing to transitions, disaster recovery planning, and process optimization. Kim's educational background includes ITIL V3 Foundation and various culinary qualifications, underscoring a diverse skill set.