Mayur Kansal

Mayur Kansal has a comprehensive work experience in product management and program management roles. Mayur started their career at Adobe Systems in 2011, where they created program plans and project schedules for new product deliveries. Mayur also gathered product feature requirements from customers and Agency partners. In 2013, they joined Dainik Jagran as a Product Manager, where they were responsible for creating product requirements documents and release plans. Mayur then joined Times Internet in 2014 as a Product Manager, focusing on creating PRDs and roadmaps for new product deliveries. Currently, they are working at Delhivery as a Product Lead, redesigning and launching new processes and tools to improve customer connect and automate issue resolution. Mayur has demonstrated success in achieving significant increases in customer connects, automated issue resolution, reduction in cost per serviced customer, and optimized lead conversion funnel.

Mayur Kansal completed their Bachelor of Technology (B.Tech.) degree in Computer Science from Krishna Institute of Engineering & Technology in 2006. Mayur then pursued an MBA degree, specializing in Marketing and IT, from IBS Hyderabad, graduating in 2010. In addition, they have obtained several certifications such as Marketing in a Digital World, Six Sigma Green Belt, Certified Scrum Master, Adobe Certified Expert - Acrobat, Content Strategy for Professionals: Engaging Audiences for Your Organization, Foundations of Business Strategy, and Fundamentals of Project Planning and Management. The specific years of obtaining these certifications are not provided.