Oswaldo Ramones

Oswaldo Ramones is an experienced professional with a strong background in customer success and health promotion. Currently serving as the Customer Success Manager Team Lead at Deliverect since March 2021, Oswaldo focuses on team leadership and customer retention strategies through data-driven analysis. Previous roles include a Customer Service Partner Specialist at Booking.com, where Oswaldo handled complex queries from accommodation partners, and a Care Solutions Specialist at Saint Elizabeth Health Care, where Oswaldo developed marketing strategies and provided professional support to clients. Additional experience includes community health promotion projects with the South Riverdale Community Health Centre and the National Institute of Women (INAMUJER), where Oswaldo implemented intervention strategies for at-risk women. Oswaldo holds a Post-Graduate Certificate in Workplace Wellness and Health Promotion from Centennial College and a Bachelor of International Studies from Universidad Central de Venezuela.