Shanesha Mensah

Shanesha Mensah is an experienced professional with a background in operations, customer service, and digital marketing. Currently serving as a Global Operations Specialist at Deliveroo since June 2022, Shanesha manages customer queries, sensitive information, and identifies departmental improvement opportunities. Previous positions include Collections Specialist at Starling Bank, and various roles at Amazon, H&M, and itsPro, where Shanesha gained expertise in team leadership, customer support, digital marketing, and event management. Shanesha holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from London Metropolitan University and Birmingham City University, along with a diploma from Bromley College.