Nicholas Popp

Nicholas Popp's work experience begins with their current position at Shopify logistics as a Carrier Operations Manager. In this role, they oversee the day-to-day operations of final mile carriers, collaborates on integrating new carriers into the network, and ensures the accuracy of invoices.

Prior to their current role, Nicholas worked at FedEx Ground for many years. Nicholas started as a P&D Manager in 2005, managing pickup and delivery operations through staff management and achieving results through independent contractors. Nicholas then took on roles as an Operations Manager, Senior Manager, and Customer Pickup Coordinator, overseeing facility operations, safety, and quality measures. Nicholas also served as a Package & Delivery Manager, managing P&D operations through the use of independent contractors, ISPs, and temporary agencies.

Nicholas later became Assistant Senior Manager, Tier 2 Building/Market, responsible for ensuring facility performance metrics were met and supporting safety culture. Finally, they served as a Customer Pickup Coordinator, improving customer activation and issue resolution.

Overall, Nicholas Popp has extensive experience in logistics and operations management, particularly in the areas of carrier operations, facility management, and customer service.

Nicholas Popp earned a Bachelor of Art degree in Economics from the University of Tennessee, Knoxville, from 1999 to 2001. Nicholas later pursued a Master of Business Administration (MBA) degree at Penn State University from 2012 to 2014.