Jestine Sanchez

Research Operations Lead at Delivery Hero

Jestine Sanchez is an experienced operations and UX manager currently serving as the Manager of UX and Research Operations at Delivery Hero since February 2022, overseeing a Research Ops team across two tech hubs and defining the Research Program roadmap. Previously, Jestine held positions as the Head of Platform Operations at Latana Brand Tracking from January 2021 to February 2022, where operational measures were implemented to enhance data collection processes and fraud response, as well as leading initiatives for project efficiency. A prior tenure at Dalia Research included roles as Operations Lead, Senior Account Manager, and Project Manager, all focused on data collection, project management, and client service within the market research sector. Early career experience includes positions at GMA New Media, TNS, Added Value Saffron Hill, and the University of the Philippines, contributing to research projects, data analysis, and fieldwork execution. Jestine holds a CORe Credential of Readiness from Harvard Business School Online, a Master's Degree in Public Administration from the University of Potsdam, and a BA in Communication Research from the University of the Philippines.

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